Over 500 firms hold this prestigious accreditation, putting them at the top of the list for reputation, fiscal stability, exceptional management, and, above all else, ethical conduct. Several of these companies shared how the AMO certification has made a difference to their businesses, their employees, and to their clients. Here鈥檚 what they said:
Why seek AMO certification?
鈥淚 can鈥檛 think of a better way to embody credibility than through AMO certification. In the case of my current company, we wanted to show our dedication and commitment to being among the best in our industry鈥� anywhere, in spite of being a new firm with a new approach to real estate management.听 The AMO designation gave us credibility and confidence.鈥� Barry Blanton, CPM庐, Blanton Turner, AMO庐
鈥淎chieving AMO recognition is the 'gold standard' of excellence, upon which we can grow and enhance our firm鈥檚 tenant-centric style of property management.听Our company鈥檚 approach is to be the leader in our peer group of medical office building owners. 听We want to be the medical office building owner of choice to our healthcare partners, current and future.鈥� David Domres, CPM庐, CCIM, Physicians Realty Trust, AMO庐听
鈥淚 was 23 when I got into property management, and I knew then one of the only ways to distinguish myself was through education and certification, and I became a CPM庐 (Certified Property Manager). When I started my property management company, I followed the same approach and knew it needed to be an Accredited Management Organization.听As an AMO, we set ourselves apart in our experience, education and ethics. It also sets standards for our industry. Our newest clients recognize our standards and professionalism, and what we bring to the table.鈥� Branden Barker, CPM庐, CCIM, CSM, Barker Property Management & Commercial Real Estate, AMO庐听
鈥淲e鈥檙e passionate about 乐竞体育赛事直播鈥檚 focus on ethics and integrity in this industry, and felt AMO certification was a great way to showcase our commitment to the same ideals.听 Also, we recognize that being an AMO firm showcases our commitment to our associates, the industry, and our clients.鈥� 听Jonathan Tucker, CPM庐, Cortland, AMO庐听
鈥淥ur company was motivated to seek AMO certification because although we鈥檙e a smaller firm, we were already operating under the guidelines and principles of an AMO firm (a dedicated, ethical, professional property management team with strong leadership and a sterling reputation), so completing the certification seemed only logical. Our staff deserved the validation that comes with industry-recognized standard of excellence and recognition for building trusted relationships with owners/tenants, and delivering strong performance results.鈥� Kristy Carter, CPM庐,听LEED GA, Browning Investments, AMO庐听
Has becoming an AMO firm changed your company鈥檚 relationship with owners? With tenants or residents? Employees? If so, how?
鈥淲e haven鈥檛 used a method to gauge this, but I do know it鈥檚 impacted our internal culture in that our people are showing how proud they are working for us. Our turnover of personnel is minimal, and many new hires have been referred by existing personnel to support our growth. COVID-19 has also shifted our focus to communication and, thanks to the resources 乐竞体育赛事直播 makes available to AMO firms, we found a lot of material that quickly assisted and allowed for more informative and quicker response times that our clients, tenants and residents have expressed appreciation for.鈥� Rose Evans, CPM庐, ARM庐, ACM, Ayre & Oxford Inc., AMO庐
鈥淵es, becoming an AMO pushes us daily to design, develop, and execute standard operating procedures that are best in class for the benefit of our employees, shareholders, and communities in which we do business, and for our healthcare partners.鈥� David Domres
鈥淏eing an AMO firm has certainly changed the way our team feels about how we do what we do. AMO designation gives us a professionalism that in a way is beyond reproach, and it allows us to think outside the box of convention because we aren鈥檛 giving up that expectation of professionalism as we strive for innovation, collaboration and creativity.鈥� Barry Blanton
And finally, do you intend to maintain AMO certification?
鈥淵es, we do intend to maintain our AMO status. We believe it shows our team members are ready to deliver service to the highest standards.鈥� Rose Evans
鈥淎bsolutely. Maintaining the AMO is as important to me as maintaining the CPM. As long as my company is in existence, it will be an AMO. Don't ever think it's too soon or too late to consider going down this path. Taking the AMO coursework early after starting my company changed its trajectory. It was easy to make adjustments and set up best practices. Also, your dedication to your field and commitment to going above and beyond in your education will be recognized as you grow your client base.鈥� Branden Barker
鈥淏eing an AMO firm is just the beginning. The partnership with 乐竞体育赛事直播 and its programs unlocks pathways to additional opportunities to further advance your team鈥檚 development, and your mission.鈥� Jonathan Tucker
鈥淵es, we intend to maintain our AMO certification.听 It鈥檚 a sound business strategy to have credentials that are internationally recognized symbols of ethical leadership and a well-managed property certified by 乐竞体育赛事直播, the world鈥檚 strongest voice for all things real estate management.鈥� Kristy Carter
鈥淪imple answer, yes, we plan to maintain our AMO certification.听 乐竞体育赛事直播 continues to advance and evolve the resources available to AMOs to push operational excellence.鈥� David Domres
鈥淲e have every intention of maintaining our AMO certification.听I鈥檝e been in this industry since 1980, and the highlight of my career was to receive a REME Award and to be named 2016 AMO of the Year by 乐竞体育赛事直播.听 It meant more to me than any personal accolades have meant, because it was an acknowledgement of my whole team, and acknowledging my team means more to me than any personal recognition ever could.鈥� Barry Blanton
There you have it. These exceptional firms share common values of a commitment to operational and service excellence, and enjoy the respect that accompanies recognition as an industry leader. While so much has changed in property management over the past 75 years, one thing hasn鈥檛 鈥� the enduring value of AMO certification.