乐竞体育赛事直播 chapters build community among 乐竞体育赛事直播 members, extend the 乐竞体育赛事直播 brand, and help fulfill 乐竞体育赛事直播鈥檚 mission of advancing the real estate management profession. From April 26-28, chapter leaders were invited to reconnect with other chapter leaders, reinvent their chapters in a post-pandemic era, and re-engage with members.
In an organization with 80 U.S. and 17 international chapters, 乐竞体育赛事直播 chapters grow membership, provide education and execute events in a lot of different ways. This event builds connections among chapter leaders to help ensure no matter where they are, or what preferences they have, 乐竞体育赛事直播 chapter leaders and members support each other in achieving common goals. The network of property management professionals around the globe has never mattered more to tenants, residents, or to each other.
Over the course of the three-day event, 434 chapter leaders heard from 乐竞体育赛事直播 Executive Committee members and enjoyed some amazing and amusing keynote speakers. The audience had a chance to join a conversation circle on equity, inclusion and diversity, and learned the critical skills of championing the 乐竞体育赛事直播 brand. They learned to build leadership muscle with a chapter management bootcamp, and heard from 乐竞体育赛事直播 government affairs experts who led a session on cultivating relationships with local, state and federal legislators to help solve critical issues the real estate industry faces today. Here are some of the highlights.
Opening keynote speaker Scott Stratten
Scott Stratten, president of Un-Marketing, a company he founded based on his belief that we can build better businesses by practicing integrity, community, and authenticity, opened the event on Tuesday. In his un-presentation he shared unique thoughts on branding, the shifting tides of the generations, and the disruptive influences we can hardly avoid, yet change the course of our lives. (Faxes, anyone?)
Over the course of his career he鈥檚 had a chance to work with different organizations to motivate staff, build brands, awareness, and in the case of associations like 乐竞体育赛事直播, maintain the excitement that maintains and grows our membership. These are the elements that take chapter success to a whole new level.
Enriching 乐竞体育赛事直播 culture through equity, inclusion and diversity
Social equity remains a challenge for most organizations. 乐竞体育赛事直播 CEO and Executive Vice President joined leadership coach and consultant Karen Goins, 乐竞体育赛事直播 customer and member experience senior director Lizzie Ortolano, 2021 乐竞体育赛事直播 president Chip Watts, CPM庐, AHWD庐, and 乐竞体育赛事直播 Diversity Advisory Board chairperson Kimberly Parker, CPM庐 in a candid conversation on equity, inclusion, and diversity at work.
There are many gaps to fill. First, those gaps in our company cultures need to be identified. Chapter leaders were guided by the real-life experiences these panelists shared in an effort to get us all to a place where we can honestly say our workplaces are inclusive of everyone who joins. It鈥檚 hard to have these difficult conversations in the workplace, but, ultimately we鈥檙e all better for it.
Emotional intelligence with Eduardo Bryant
What is emotional intelligence? Eduardo Bryant, founding member of EB Enterprises Consulting Group, breaks it down into five requirements:
- Empathy
- Self-regulation, as in think before you act or speak
- Self-awareness
- Social skills, or proficiency in managing relationships
- Motivation, with the passion and energy to live your best life
Eduardo showed his audience how to apply these elements to presentation skills. There鈥檚 nothing like a dynamic presenter to leave you feeling energized and motivated to go back to your life and take action with confidence. You come back home or to the office full of fresh ideas waiting to be explored.
And, as property management is a relationship-driven business, chapter leaders can harness emotional intelligence skills to motivate their teams and earn the trust of members.
Save the date
While we don鈥檛 know what the year will bring, we do know that 乐竞体育赛事直播 chapter leaders will figure it out and bring their experiences with them to next year鈥檚 event, April 25-27, in Chicago.